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GDPR - General Data Protection Regulation

Hammerglass AB is responsible for ensuring that your personal data are handled in accordance with the General Data Protection Regulation GDPR. It is important to us that your personal data are handled in a safe manner. This integrity policy describes how Hammerglass AB processes and uses the personal data we obtain from you when you contact us or visit our website.

Integrity policy

Hammerglass AB collects and stores personal data, which you directly or indirectly provide when you contact us to obtain information.

  • Name
  • Company
  • Company registration number or national identification number
  • Address details
  • E-mail address
  • Telephone number
  • Correspondence
  • IP address

These details help us to give you the information that you are seeking. Your personal data may also be used to finalise your orders, to contact you as part of our CRM process, as well as for our internal registers. In addition, we also store the settings you make when you use our website, both for statistical analysis and for the purpose of website management and improvement.

You decide whether you wish to provide us with any information. This information will only be processed by us, and in cases where we are dependent on another party to carry out delivery, they too will be able to process this. The service provider appointed by Hammerglass AB which provides services linked to this website or its functions may also process personal data, but only to the extent that this is necessary in order to provide these services. Hammerglass AB guarantees that all personal information provided in such cases will be treated in a satisfactory manner in accordance with current data protection laws.

We only intend to process the above information as long as is necessary for the purposes for which the information was collected:

  • As long as current legislation so requires
  • As long as you are the customer
  • As long as you wish to avail yourself of our information

This means that Hammerglass AB deletes your personal data when such information is no longer needed for processing an inquiry or an order or for managing your account or our customer relations. Statistics which have been anonymised may however be saved thereafter.

Extracts and corrections

You are entitled:

  • Once per calendar year, in response to a signed, written request, to obtain free of charge details of your personal information that we are holding and how we are processing it
  • To request correction of your personal data
  • To withdraw in writing any consent you may have given

If you wish to request an extract of your personal data, if you have views on how we are handling your personal data or if you wish to be removed from our customer register, please do so in writing to:
Hammerglass AB, Att. GDPR Manager, Åkagårdsvägen 9, SE-269 71 Förslöv, Sweden - or gdpr@hammerglass.se

If you feel that your personal data have been incorrectly handled, you have the opportunity of lodging a complaint with the supervisory authority.

Cookies

The website hammerglass.com uses cookies. A cookie is a small text file containing information which is sent from our web server and is stored on your computer. Our aim in using cookies is to improve your experience of our website. All information gathered is anonymous and is not linked to any personal data but helps us to collect statistics about website visits and navigation. This information is used to improve the website content and make it easier for you as a user to find relevant information. If you do not wish to allow cookies on your computer, you can turn off the cookie function in the configuration settings for your web browser. Once the function is deactivated, no cookies will be stored locally on your computer.

Pixel tags

We can use pixel tags (e.g. Facebook Pixel) to work with segmented marketing. In this way we are able to ensure that users who have already shown an interest in our products can be reached by the relevant information.

Web statistics tools

This website uses Google Analytics, a web analyst service offered by Google Inc. Google Analytics uses  cookies to analyse how you are using our website. Google uses the information for evaluating your use of the website, compiling reports about the website activity for website operators and providing us with other services related to the website activity and internet use.

Newsletter

By registering a subscription, you consent to our policy surrounding newsletters. You will receive newsletters and/or invitations by e-mail. The personal data we gather about you include your email address, which will only be used for news mailings. Hammerglass AB will not hand over your personal data to any third party. You can unregister at any time by clicking on an unregister link in the newsletter.

Contact forms

Personal data which is saved on the website when you contact Hammerglass AB using a contact form on the website is automatically deleted after 90 days.

Use of digital media

Photographs and videos of installations, trade fairs and customer meetings may be used on the company’s website and other digital media for the purpose of marketing the company. If you appear in photos or videos and do not wish to, you have the right to object to your presence. Should you not wish to be seen in information and marketing material, please contact us. The material will then be edited, replaced or deleted.

If Hammerglass AB publishes information (photos, names, contact details) relating to a staff member on the website, the employee concerned has the right to object to its publication. For questions relating to staff members’ participation in the company’s website, please contact the webmaster at Hammerglass AB.

Updated 01-03-2019